Hi Jade, thank you for your inquiry, usually this insert is not needed, but we would recommend visiting your local store to have this fitted and our instore tech will let you know if it will be required. We hope this helps. if you follow the link https://www.babyonthemove.co.nz/store-locations/ this will take you to our online store finder. Here you can find contact details for your nearest Baby On The Move Store where one of our team experts will be happy to assist you in your product search and help answer any further questions you may have.
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