Hi Abby, thank you for your enquiry, the shoulder straps can only be removed while rearfacing to get a good fit, however we would suggest taking the seat into your local Baby On The Move Store, so one of our trained Car Seat Technicians can help you. We hope this helps. ?For further information on this or any of our other products available, if you follow the link https://www.babyonthemove.co.nz/store-locations/ this will take you to our online store finder. Here you can find contact details for your nearest Baby On The Move Store where one of our team experts will be happy to assist you in your product search and help answer any further questions you may have. We hope this has helped with your query.
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