When to remove newborn insert

Hi Hayley, thank you for your enquiry, the newborn inserts need to be removed once the infant has reached certain height markers. We would suggest visiting yoru local Baby On The Move Store to see one of our Techs who can help you with this. We hope this helps. ?For further information on this or any of our other products available, if you follow the link https://www.babyonthemove.co.nz/store-locations/ this will take you to our online store finder. Here you can find contact details for your nearest Baby On The Move Store where one of our team experts will be happy to assist you in your product search and help answer any further questions you may have. We hope this has helped with your query.